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RETURNS & EXCHANGES


All items are quality controlled and checked for any faults before they are dispatched to customers. Should you receive an item that is not in perfect condition or does not fit, please contact us immediately on wellington@designerclothinggallery.co.nz or (04) 472 2122.

If your item does not fit we will exchange it for a different size if we have one available. If the alternative size is not available, we will offer you your preference of a refund or in-store credit. If you have any queries regarding sizes, please contact us wellington@designerclothinggallery.co.nz or (04) 472 2122

PLEASE NOTE, NO REFUNDS ON ITEMS PURCHASED IN SALE. However, if we are notified within 48 hours, we will exchange for another size. If your size is no longer available, you will receive a store credit.

Items purchased through the Designer Clothing Gallery Online Store can be exchanged or RETURNED WITHIN 7 DAYS to the Designer Clothing Gallery 93 Main St Greytown or Designer Clothing Gallery 101 Lambton Quay, Wellington. All returns to be by courier with tracking details sent to us by email wellington@designerclothinggallery.co.nz and the details about why you would like to return your item. Please include your proof of purchase with the returned item.