FREQUENTLY ASKED QUESTIONS

 

How secure is your website?
All of our credit card transactions are processed by DPS in a secure payment gateway.
Designer Clothing Gallery Ltd do not receive or hold your credit card details.

 

 

Your details are handled by DPS, and are only used when being transmitted the appropriate credit card agency for processing.

 

Our website is as secure as it can possibly be.

 

What do I do if there is a problem with my order?

Please contact us at store@designerclothinggallery.co.nz or 0274495086

 

What payment methods do you accept?

We accept Visa, MasterCard, and Amex in the store or by phone.

 

How long will my order take to arrive?

Estimated delivery times are between 3-5 working days within New Zealand.

 

These are to be used as a guide only and commence from the date of dispatch.

 

Designer Clothing Gallery are not responsible for any delays caused by destination customs clearance processes or any costs incurred at destination.

 

What is your returns policy?

Please refer to our returns policy.

How do I return an item to you by post?

Please refer to our returns policy below.

Can I return an item I bought online to one of your stores?

Anything purchased from Designer Clothing Gallery Online can be returned to:

 

Designer Clothing Gallery Greytown         OR          Designer Clothing Gallery Wellington                           

93 Main St Greytown                                                             101 Lambton Quay Wellington